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26th January 2023

Research finds wellbeing support to be important for majority of hospitality employees

Written by: Edward Waddell
Fresh insight from HIT Training has revealed how important mental health first aid, a positive work life balance and progressive company culture are to hospitality sector employees.

Hospitality employers who invest in and prioritise their workers’ wellbeing are more likely to retain their teams for longer, according to new research from HIT Training. The research found:

  • 85.8% of employees would be more likely to leave a job if there was no obvious support for employee wellbeing
  • 45.3% of employees believe first aid for mental health would enhance their benefits package
  • 83.3% of employees are more attracted to working at an organisation with a progressive company culture

Jill Whittaker, managing director of HIT Training, said: “It’s clear to see that employees around the country, but especially those in hospitality who have faced a tremendously difficult few years, are focused on the benefits that come with working for an employer which is invested in their wellbeing.

“For example, we know that almost 60% (59.3%) of companies would consider offering first aid training for mental health to their employees, while 61.7% would be interested in focusing training to help create a positive work life balance among staff, so the demand is there from employers seeking routes to training too.”

When asked what more their workplace could offer to enhance its benefits package, responses from employees included training in areas such as diversity and inclusion of ethnic minorities within the workplace (19.8%), LGBTQ+ inclusion (17.6%) and understanding the impact of menopause (19.4%) – vital topics that the businesses surveyed would also consider delivering training to their teams in.